Satisfaction Guarantee

The team at The Beauty Bar prides themselves on providing you with an exceptional service and experience. All our Service Providers are licensed professionals and are committed to continuing education.

We strive for 100% customer satisfaction and do not issue refunds. Please notify us within 72 hours if you are dissatisfied with our services. Redo appointments will usually be accommodated within 7 days. If the client schedules beyond this time, or chooses to reschedule, the appointment is no longer considered a redo and charges will apply.

Certain services at The Beauty Bar will not be guaranteed without the purchase of at-home maintenance products bought directly from us. We do not issue refunds on services.

Cancellation Policy

To ensure we can provide the best customer service possible to our clients we require a 24-hour notice of cancelation of any appointment to allow our providers the opportunity to schedule another client for that time. If a 24-hour notice of cancelation is not given a 50% of charge of the service booked will be charged to your credit card.

Arrivals / Appointment Changes

As a courtesy to your Service Provider and to the other clients in the schedule, if you arrive late we may not be able to complete your services as originally scheduled. In some cases, a late arrival may mean we will need to reschedule your appointment. Also, if you request a service which was not originally planned for (i.e.-a partial foil was booked but you prefer a full foil), we may not be able to accommodate that due to how our day is scheduled out.

Deposit Policy

A service that requires 2+ hours of scheduled time will be asked to place a 25% deposit at the time of booking to secure your appointment(s). This deposit will be non-refundable if the appointment is not cancelled within our 24-hour cancellation policy.