Here at TBB we stand by our work. If you are not satisfied with your service, kindly let us know within 7 days of your appointment so we can make it right. *We cannot guarantee color work unless salon recommended products were purchased. Thank you for understanding.
Any services $150 or more will require a 25% deposit at the time of booking in order to secure your appointment. This deposit will be non-refundable if the appointment is not cancelled within 24 hours.
We require a 24 hour notice for cancellations or changes to a scheduled appointment. We understand life happens, so, in an effort to be fair to all parties, we adhere to a “3 strikes” policy. Please be aware that we may only have time for the service which was originally booked, if you want to make a change please understand we may not have enough time and may not be able to accommodate due to the way our schedule is booked.
As a courtesy to the client after you, if you arrive late we will complete as much of your treatment as possible, but will end as previously scheduled.
Check Cashing Policy
We do accept personal checks, however a $25 return check fee will be charged for any check returned to us due to insufficient funds. We will no longer be able accept a personal check from any client that has had this occur.